Yelena Maksina presents the text analytics process she used at...
Greg Stuart and Jay Dunn discuss the importance of new platforms...
FreshDirect, AOL, BaubleBar and StriVectin panelists share their...
Doug Zarkin, CMO of Pearle Vision, explains how he reinvented...
Jennifer Swartley and Maia McCann explain the necessity of...
Timothy Morey and Sara Watson discuss the trade of information...
Prudential Retirement, Chobani and Vimeo panelists set out their...
YP's Heather Sears discusses her experience in mobile...
A discussion on how Citi, Dell, Amtrak and Thomson Reuters'...
Pearle Vision, Hiscox Insurance and Motivated discuss...
IBM Business Unit Executive Jerry Wager speaks on meaningful...
Hunter Hoffman, Head of Communication at Hiscox Insurance shares...
Donna Peeples of Motivated on customer experience as aspect of...
Great customer service now requires companies to look, rather...
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How to drive authenticity, relevance, and transparency
Find the right platforms - to reach customer at right time and...
Deliver innovative, valuable and timely content that will cut...
Marshall the flood of data for actionable insight to do your job...
"To be customer-centric requires a systematic retooling of...
The pressure on brands to refine their focus on customers - to...