Channels: 
Customer Experience
Event Date: 
Thu, 2018-06-14
Event URL: 
https://attendee.gotowebinar.com/register/3441648807218807553?source=Incite%20Gr…
Number of attendees: 
500
Event Organiser: 
Aaron Jackson
Event Organiser E-mail: 
aaron@incite-group.com
Précis: 
To stay relevant, leaders must refine their support strategy for 2018 – embracing new channels, developing technologies and strategies like self-service, as well as continuing to update agent training and development.
Topic: 
Customer Service