Spread a Collaborative, Data-First, and...

Yelena Maksina presents the text analytics process she used at...

Adapt to - and Succeed With - New Customers,...

Greg Stuart and Jay Dunn discuss the importance of new platforms...

Create and Share Content Your Audience Will Love

FreshDirect, AOL, BaubleBar and StriVectin panelists share their...

How Thinking Small Restored the Relevance of an...

Doug Zarkin, CMO of Pearle Vision, explains how he reinvented...

Start the Presses: Go From Brand to Publisher to...

Jennifer Swartley and Maia McCann explain the necessity of...

Your Customers Know the Value of their Data - So...

Timothy Morey and Sara Watson discuss the trade of information...

New Trends in Mobile Marketing

Greg Stuart explains the business opportunity of mobile...

Maintain a Unified Brand Message Across Multiple...

Prudential Retirement, Chobani and Vimeo panelists set out their...

Adapt to Mobile and Reach Your Customers...

YP's Heather Sears(VP & Marketing) discusses her...

Adapt to Mobile and Reach Your Customers...

YP's Heather Sears discusses her experience in mobile...

Social Media for Brand Protection: If You...

A discussion on how Citi, Dell, Amtrak and Thomson Reuters'...

Build Meaningful Connection with a Brand That...

Pearle Vision, Hiscox Insurance and Motivated discuss...

Achieve Outstanding Business Results Through...

IBM Business Unit Executive Jerry Wager speaks on meaningful...

Customers Define Your Brand, Now Get Them to...

Hunter Hoffman, Head of Communication at Hiscox Insurance shares...

Align Your Experience with Your Brand and Your...

Donna Peeples of Motivated on customer experience as aspect of...

KEYNOTE: Maximize Satisfaction and Efficiency...

Great customer service now requires companies to look, rather...

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Surmount your Most Urgent Challenges as a Marketer

How to drive authenticity, relevance, and transparency

The Right Platform, Channel And Message For Your...

Find the right platforms - to reach customer at right time and...

Issue And Risk Management

Build trust and enhance brand reputation through responding to...

Brands As Publishers

Produce engaging, relevant content to drive deeper engagement.

How To Create A Compelling Content Strategy

Deliver innovative, valuable and timely content that will cut...

Drive Local Engagement And Relevancy Whilst...

In-depth conference panel session

Collaborate Better To Present A Seamless...

Changing internal structures - New relationships and...

Leverage Data For Better Customer Understanding

Marshall the flood of data for actionable insight to do your job...

Retool Your Business For Better Customer...

"To be customer-centric requires a systematic retooling of...

Become a Social Business

Embed social media across your enterprise to achieve heightened...

Value-driven impact measurement

Achieve clear, transparent and accurate performance insight,...

Get Ready for a Customer Centric Future

The pressure on brands to refine their focus on customers - to...

Social Media For Customer Service

Boost customer satisfaction and loyalty through an integrated,...

Agile And Responsive Marketing

Build insight to drive quick decision making and responsive,...

Marketers as Strategic Leaders

The increasing influence of marketers - and your new role in...

Community Engagement

Identify and engage your brand advocates to enhance your social...

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