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Reserve your place

Experience is everything… to thrive in a world of ever-increasing competition and heightened customer expectation, companies are required to engage and serve their customers seamlessly across multiple platforms, channels, departments and life-cycles.

Register for this FREE live webinar (April 6th, 12noon EST) to hear proven and powerful solutions on the following:

  • Deliver a seamless experience: Move away from a fragmented social structure to a holistic and consistent approach. Reduce internal conflicts, share valuable insights, and deliver a frictionless customer experience.
  • Fully embed social into your contact center operations: As your social support team grows, ensure quality and consistency are maintained through defining responsibilities, expectations and workflows
  • Heighten customer intimacy, at scale: Enhance your internal reporting capabilities in order to bridge previous gaps between your social data, multiple touch-points, content, care and mobile.

There will be live polling, and plenty of opportunities for you to ask your most pressing questions to the panellists - don’t miss out on this unique opportunity.

Join the webinar here for free (April 6th, 12 noon EST)

(FYI… if you can’t make the live discussion, be sure to register anyway, and I will to send you the recordings).

Brand Speakers:

Dallen McKee

Dallen McKee

Social Care Team Leader
eBay

Dan Gingiss

Dan Gingiss

Head of Digital Marketing and Digital Centre of Excellence
Humana

Josh March

Josh March

CEO
Conversocial

Maria Segarra-Martinez

Maria Segarra-Martinez

GM Worldwide Consumer Delivery Operations
Microsoft

Aaron Jackson

Aaron Jackson

Project Director
Incite Group

US: 1 800 814 3459 ex.7244

UK: +44 (0) 207 375 7244

Email: aaron@incite-group.com