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Brandle® provides flexible tools for companies to efficiently discover and manage their digital brands, identities, and relationships. The Brandle® Presence Manager is a social media governance and web presence management solution that allows you to: Discover fraudulent and stale branded accounts with a continuous social media audit; Inventory and manage accounts you care about most; Organize teams around a centralized living inventory; Monitor accounts for regulatory or corporate compliance; Tag and report on your social and digital footprint; and more. Brandle is the easiest way to Discover, Inventory, Monitor & Patrol the web for points-of-presence representing or associating with your brands!
Digimind is a social media monitoring and analytics tool designed for brands and agencies who want to drive the finest customer experiences through social. The company is reshaping the boundaries of social intelligence through best in breed technology that turns social data into actionable business insights for our clients.
Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Customers in more than 34 countries rely on Lithium to help them connect, engage, and understand their total community. With more than 100 million unique monthly visitors over all Lithium communities and another 600 million online profiles scored by Klout, Lithium has one of the largest digital footprints in the world. Using that data and the company’s software, Lithium customers boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy. To find out how Lithium can transform your business—and to share the experience enjoyed by 300 other leading brands around the world, visit www.lithium.com, join our community at community.lithium.com, or follow us on Twitter @LithiumTech. Lithium is a privately held company headquartered in San Francisco.
Conversocial (@conversocial / www.conversocial.com) is a leading customer engagement platform for today’s always-on mobile, social customer. Delivering a unified approach to a new generation of customer interaction, Conversocial enables hundreds of global brands including Hyatt, Tesco, Alaska Airlines and more to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships.
Proofpoint Digital Risk Protection looks beyond your perimeter to deliver real-time, omnichannel digital risk discovery and protection from brand fraud, data loss, physical threats, and cyber threats. With our solution, you can engage with your customers across web, email, mobile, and social media with the confidence that your brand and customers are safe from digital risk.
Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers.
Conversocial is a leading provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. Leading brands such as Sprint, Hyatt and Google have chosen Conversocial as their partner to deliver best-in-class Social Customer Service. For more information, visit www.conversocial.com.
In an era of empowered, hyperconnected customers, Sparkcentral is the only CRM platform for enterprises that unifies social, mobile, cloud and contextual data to proactively deliver personalized and engaging customer experiences. Customer service teams use our software to efficiently handle large amounts of customer inquiries in a fast and structured manner. Sparkcentral's client roster includes Delta Air Lines, Netflix, Dropbox, Uber, Sears and T-Mobile.
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Proofpoint Social Media Protection (formerly Nexgate) is the pioneer and leading provider of enterprise social media brand protection, security and compliance solutions. Our cloud-based solutions integrate with leading social networks to find branded accounts, stop brand fraud, reduce moderation costs, filter offensive content, prevent hacks, and automate compliance. Our solutions are used by over 150 of the largest financial services, media, entertainment, technology, healthcare, automotive, manufacturing, and retail brands around the globe. With Proofpoint, these organizations embrace and grow social media, while managing the array of risks that stand in the way.
Origami Logic makes it possible to measure the performance of cross-channel campaigns, every day. We help marketers evolve from asking “what happened last month?” to instantly knowing what can be done today to optimize marketing investments. Leading brands like P&G, Cisco, Visa, Wells Fargo, and Omni Hotels use our Marketing Signal Measurement platform to manage and optimize marketing campaign investments across all marketing channels.
Origami Logic is led by a veteran executive team and funded by top-tier investors including Accel Partners, Icon Ventures, Next World Capital, DAG Ventures and Lightspeed Venture Partners. Learn more www.origamilogic.com and follow us on Twitter @OrigamiLogic.
Social media is changing the way companies reach and interact with prospects, clients, partners and candidates. A key part of this is empowering employees to communicate on behalf of the company across social networks. At Sociabble we believe employee advocacy isn’t just about creating additional visibility for marketing content, but that it’s a method of communication that should be prioritized by all company departments moving forward. Sociabble is a technology platform that enables companies to structure, manage and engage employees in an employee advocacy initiative that showcases their expertise, while boosting company-wide performance to reach business objectives.
BrandBastion offers real time protection of brand reputation, ad performance and intellectual property rights on social media. Our moderation solution removes harmful content from our clients’ Facebook, Instagram and Youtube properties according to brand preference within seconds 24/7 as well as immediately escalating content in need of attention. This protects our clients’ ad investments as well as their brand from security threats, reputational harm, legal threats and social media crisis. With offices in New York, San Francisco and Helsinki, BrandBastion works with market leaders from several industries serving Fortune 500 clients as well as governments worldwide.
SYKES is a global outsourcer, providing customer contact management solutions and services to leading companies. With global headquarters in Tampa, Florida, and European HQ in Edinburgh, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the communications, financial services, technology, and healthcare industries.
With over 70 contact centres, our resources include onshore, near-shore and offshore contact centres, as well as 7000+ home-based agents. The assistance SYKES provides to customers through multiple channels (voice, email, chat, social, SMS and self-help), and in many languages, maximizes customer experience and loyalty for clients. For additional information please visit www.sykes.com
Networked Insights enables brands to connect with and expand their opportunity audiences. Utilizing our platform, Kairos®, the company analyzes and organizes real-time consumer data from the social web to uncover strategic, actionable insights. Kairos® helps brands deeply understand their opportunity audiences so they can create content that connects with them, choose the right media investments, and track their connectedness with those audiences. Learn more at networkedinsights.com and follow @netinsights.
Earshot is redefining how marketers discover and connect with consumers on social media. By leveraging the power of real-time insights, our platform goes beyond basic keywords and location, enabling marketers to acquire new customers, discover influencers, and drive brand affinity. Through our proprietary Decibel Level scoring system, our platform enables marketers to find and rank their most relevant consumers in real-time – ensuring that “moments” on social are never missed. This ultimately enables brands to engage consumers when the opportunity for conversion is highest. Earshot’s client roster includes Anheuser-Busch InBev, Spotify, Bank of America, and Nike.
At Falcon.io we offer a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable you to explore the full potential of digital marketing by managing multiple customer touchpoints from one platform. Our diverse and global client portfolio includes Carlsberg, Tiger, Nintendo of Europe, IWC Watches, Mentos, Redken, Coca-Cola and many more. You can find us on Twitter at @FalconIO or Facebook.
Digimind is a fast-growing social media monitoring and analytics company that provides businesses with unrivaled insights into their true standing in the market. By identifying the most important conversations on the web in 60 languages and 190+ countries, Digimind helps companies manage their online reputation, customer care and track social marketing campaigns ROI. Digimind’s proven intelligence technology has provided Fortune 500 brands around the world with criticalinformation for their business for more than 16 years. Digimind has a 95% customer retention rate and offices in North America, Europe, Asia and Africa.
The Corporate Social Media Summit is the best social media conference. Great speakers, great content, great brands!
The summit is highly worthwhile and an excellent way to gain actionable insight
The conference was chock full of valuable insights and was entertaining to boot. Even though there were many speakers, everyone was rapt right until the end
Willingness of the various organizations to share their social media wins and challenges was very enlightening
Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders.
Love it, Always.
A great group of people and a terrific event. Looking forward to the next one.
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