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#CSMNY is America’s leading social media summit, giving you a unique opportunity to learn from, and network with, senior leaders from the biggest brands in the world

  • ONE-TO-ONE SOCIAL: Generate unrivalled customer relationships through personalized, relevant and impeccably timed interactions.
  • INTEGRATE: Fully embed social within your business for an agile and collaborative internal approach, and consistent external message
  • ENGAGE: Start meaningful connections to captivate your audience and enhance your brand narrative
  • ANALYZE: Generate and distribute valuable insights from your social data, for better decision making… across all departments
  • INNOVATE: Evaluate the ever-changing social landscape to ensure you are not missing valuable opportunities, nor jumping on the next short-lived trend
  • RETAIN: Integrate social care into your wider support strategy for increased efficiency, & happier more loyal customers

An Unrivaled Speaker Line-up

Alicia Tillman
Alicia Tillman


Chief Marketing Officer

Amy Weisenbach
Amy Weisenbach

Wilson Sports

Chief Marketing Officer

Jennifer Dominiquini
Jennifer Dominiquini

BBVA Compass

Chief Marketing Officer

Steve Sommers
Steve Sommers

Under Armor

Vice-President, Global Brand Marketing

Will Botinick
Will Botinick


SVP Social Insights

Jonathan Pierce
Jonathan Pierce

American Airlines

Director, Social Media and Content Services

Kathleen Motherall
Kathleen Motherall


Senior Director, Marketing

Nathan Bricklin
Nathan Bricklin

Wells Fargo

SVP Innovation Strategy

Gary Davis
Gary Davis


VP Consumer Marketing

Jeff Lesser
Jeff Lesser


Head of Social Customer Service Initiative

Get the Brand New 2016 brochure

Don’t miss out - get the brand new brochure outlining all the sessions and speakers

New for 2016:

  • SUPER-PANELS – SOCIAL IN 2017: Hear from C-level execs in newly devised hour-long panels tackling the future of social business and their visions of what social media success will look like in 2017 and beyond.
  • BRAND NEW TRACKS: Whether your focus is social media marketing, or social care, upcoming platform innovations or B2B specific challenges, CSMNY’s unique tracked approach allows you to tailor your 2 days to your specific priorities
  • 5 CONFERENCE PILLARS: You asked for context and the complete picture when it comes to a conference agenda. #CSMNY will equip you for your customers’ entire social journey, allowing you to fully integrate, innovate, engage, analyze and retain your customers on social.
  • THE CSM AWARDS 2016: On the eve of the first day of #CSMNY, the leading lights in corporate social media gather for an evening of awards and networking to honor social media success in 2016!
  • MORE CASE STUDIES – DEPTH AND INSIGHT: Following popular demand, we have more case-studies than ever before. Get insight into the best corporate social success stories of 2016 to understand just how they did it… from concept to completion!

“A great group of people and a terrific event. Looking forward to the next one.”

Richard Margetic, Director of Social Media, Intuit

Get the Brand New 2016 brochure

Don’t miss out - get the brand new brochure outlining all the sessions and speakers

Our Formula for Success – It’s Simple…

  • Provide the most comprehensive and in-depth agenda delivered by expert corporate speakers.
  • Year-round research with corporate executives to discover the topics critical to social media and marketing success.
  • Recruit only corporate speakers from big brands, the people like you that work with social media and marketing on a day to day basis.
  • High-level, business focused discussion, resulting in you learning best practices.
American Airlines

“Love it, always.”

Stephanie Scott, Social Media Specialist, American Airlines

Who You'll Meet:

Cocal Cola
Mondelez International

The Summit will bring together 350+ senior corporate executives from the world’s leading brands. There will be over 20 hours devoted to exclusive networking and bench marking, ensuring you can hear how other companies are strategizing for 2016. Click here to see who has already registered for this year’s Summit.

Get the Brand New 2016 brochure

Don’t miss out - get the brand new brochure outlining all the sessions and speakers

Our Track-Record of Proven Success

  • Number One Conference and annual meeting-place for senior social media, marketing and communications executives in America.
  • A Collaborative Conference: Every session, every discussion, and every question we ask comes directly from our community of thousands of social media, brand marketing and comms professionals.
  • Tailored to Your Priorities: The 4-track approach means you can shape your two days to fit the issues that matter most to you and your company


of attendees recommend the Summit to their corporate peers


of Incite Summit attendees say they learnt something new & useful which they have applied to their own strategy


The number of senior social media, marketing and communications execs that will join you at CSMNY

Yum Brands

“The summit is highly worthwhile and an excellent way to gain actionable insight”

Amy Sherwood, Vice-President, Public Relations, Yum! Brands

The Corporate Social Media Awards – Celebrating Social Media Excellence

New for this year: On the evening of the first day, the leading lights in corporate social media are gathering to recognize those driving social business forwards; from excellence in social customer care to the most innovative social media campaigns. The best bit? If you purchase a Diamond pass for CSM New York, you also receive access to the exclusive gala dinner. Here are three reasons why this is “must-attend” event:

  1. Energize your strategy and your team: Be inspired by other finalists and winners; and discover what’s next from the innovators, practitioners and expert judges coming together
  2. Exceptional networking opportunities: Sit down for a three-course meal with senior corporate leaders from America’s biggest and most social brands.
  3. Benchmark your efforts: Discover how your social media strategy and projects perform alongside other leading brands

To register your Diamond Pass for CSM New York, giving you exclusive access to the Corporate Social Media Awards, click here!

Get the Brand New 2016 brochure

Don’t miss out - get the brand new brochure outlining all the sessions and speakers

3 Reasons You Have to Attend CSMNY 2016:


Critical Insight from CMOs and CCOs: In knowing where social media is headed, C-suite executives from the world’s most social brands will share the decisions that will shape your role and future strategy. Get this invaluable insight to ensure you stay ahead


A Cutting-Edge Agenda Across 4 In-Depth Tracks: Gain actionable insight on 2016’s biggest challenges and opportunities, as decided by you and your peers. Whether your focus is Social Media Marketing, Social Care, Branding, Innovation or B2B social… our tracked approach will tailor both days to your specific needs


Learn From and Benchmark against 350+ Corporate Peers: We know that the best person to give you advice is someone that has direct, ‘tried-and-trusted’ experience. CSMNY features corporate speakers, with a total focus on corporate priorities and learning. Get over 16 hours of best practice and future strategy planning with the world’s leading brands

This will be the most beneficial two days out of the office all year... reserve your place now before it’s too late!

Jack Edgar

Jack Edgar

Project Director
Incite Group

Phone: +44 (0) 207 375 7226


Save $400

Register now to save $400 on your pass with our Ultra-Early Bird discount!