When you register before October 13th!
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Over the next few months we will be announcing lots more customer service leaders. Sign up to receive updates on the latest speakers, by downloading the event's brochure here.
If you would like to speak or suggest a speaker - please get in touch with Aaron Jackson
Senior Vice President of Customer Care, Samsung Electronics America
More information coming soon...
Corporate Vice President, Customer Service & Support, Microsoft
Vice President, Norton Support and Services, Symantec
Director, Customer Support & Insights, JetBlue Airways
Director of Customer Care, Intuit
Full speaker list • Full conference agenda • Audience breakdown
Senior Director, Global Social Media, McDonalds;& Author and Host, Focus on Customer Service Podcast
VP Customer Support and Audit, McKesson
Associate Director, Verizon
AVP, Home Lending Social Care Servicing, WellsFargo
Sr. Director of Customer Service, Warner Music Group
Director of Customer Service, L'Occitane en Provence
CEO and Founder, Conversocial
Head of Digital Customer Care, Comcast
Senior Product Marketing Manager, Twitter
Head of Global Social Media Customer Care, Symantec
Head of Social Customer Care, Alaska Airlines
Director, Global Product Management, Digital Services, Sykes
Senior Manager, Social media Support, Rogers
Social Media Strategist, TSA
Social Media Manager, North America, Global Co-Lead, Social Media Center of Excellence, Motorola Solutions, Inc.
Customer Service Director, The New York Jets
Social Customer Service Author, Social Media Scrum
Founder, Socially Supportive Podcast
Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders.
Love it, Always.
A great group of people and a terrific event. Looking forward to the next one.
Complete speaker line-up • Program for all tracks & sessions • Audience breakdown
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