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Over the next few months we will be announcing lots more customer service leaders. Sign up to receive updates on the latest speakers, by downloading the event's brochure here.
If you would like to speak or suggest a speaker - please get in touch with Aaron Jackson
Senior Vice President of Customer Care, Samsung Electronics America
More information coming soon...
Corporate Vice President, Customer Service & Support, Microsoft
Vice President, Norton Support and Services, Symantec
Director of Customer Care, Intuit
Senior Director, Global Social Media, McDonalds;& Author of Winning at Social Customer Care and Host, Experience This! Podcast
Event Presentations • Event Audio • On Demand Subscription
VP Customer Support and Audit, McKesson
Associate Director, Technical Customer Service, Verizon
Senior Vice President, Global Social Listening and Customer Engagement, Citi
Vice President Customer Success, Hertz
Vice President, Product Strategy & Customer Experience, Marcus by Goldman Sachs
Executive Director, Global IT Service Desks/End User Services, The Estée Lauder Companies Inc.
Executive Director, Strategy, Ogilvy
Vice President Customer Experience, Plated
AVP, Home Lending Social Care Servicing, WellsFargo
Sr. Director of Customer Service, Warner Music Group
Country Manager - USA, La Maison du Chocolat
CEO and Founder, Conversocial
Head of Digital Customer Care, Comcast
Senior Product Marketing Manager, Twitter
Head of Global Social Media Customer Care, Symantec
Head of Social Customer Care, Alaska Airlines
Director, Global Product Management, Digital Services, Sykes
Senior Manager, Social media Support, Rogers
Social Media Strategist, TSA
Social Media Manager, North America, Global Co-Lead, Social Media Center of Excellence, Motorola Solutions, Inc.
VP and GM, Telligent - A Verint Company
Partner Software Engineering Manager, Microsoft
Social Customer Service Author, Social Media Scrum
Founder, Socially Supportive Podcast
President/Chief Service Officer, National Customer Service Association (NCSA) Chicagoland
Director of Product, Bitly
Director of Knowledge Management, Shopify
Global Brand Experience and Brand Language Program Lead, Cisco Systems
Trainer and writer, The Writer
Director of Marketing, DigitalGenius Inc
VP, Social Strategy, Lithium Technologies
Customer Manager, Volaris
Chairman of The Board, Professional Association for Customer Engagement
Head of Account Management and Customer Service, Bond
Managing Director, kcenter USU
CEO & Founder, LivingBluPrints
Director, Digital Risk & Compliance, Proofpoint
CEO and Founder, Agent IQ
CEO, THE GO LAB.
Supply Chain Research Director, Gartner
CTO, Agent IQ
Director, Operations Technology, Republic Wireless
CEO and Advisor, C-Suite Network and beBee
Director of Product Marketing, Conversocial
Director of Product Marketing, SmartAction
VP of Customer Experience, SmartAction
Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders.
Love it, Always.
A great group of people and a terrific event. Looking forward to the next one.
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