Webinar: Reimagining Customer Service to Deliver an Unforgettable Experience

Jun 14, 2018

To stay relevant, leaders must refine their support strategy for 2018 – embracing new channels, developing technologies and strategies like self-service, as well as continuing to update agent training and development.

Organiser: Aaron Jackson

Customer Service Summit West

Jun 7, 2018 to Jun 8, 2018

San Diego, USA

When Empowered Agents, Multichannel Integration & Automation Deliver Personalized Customer Support at Scale

Organiser: Josh Gordon

Incite Brand Marketing Summit USA

May 30, 2018 to May 31, 2018

San Francisco, USA

Chief Marketing Officers and senior leaders from the world's biggest and most innovative brands gather to redefine marketing

Organiser: Aaron Jackson

Exclusive Webinar: Effortless and Meaningful Digital Customer Service

May 9, 2018

Dell, Alaska Airlines and Conversocial share best practice on customer service strategy

Organiser: Aaron Jackson

Webinar: Home Depot and AARP on Delivering Outstanding Omnichannel Customer Care & Experiences

Mar 13, 2018

Refine your omnichannel care strategy in an age of digital complexity and ever-heightening expectations to deliver unrivalled customer service.

Organiser: Josh Gordon

Webinar: Reach your Customers with Innovative Marketing, Compelling Content and Impactful Social

Mar 8, 2018

Reach your Customers with Innovative Marketing, Compelling Content and Impactful Social.

Organiser: Aaron Jackson

The Open Mobile Summit

Nov 29, 2017 to Nov 30, 2017

San Francisco

The Biggest B2C Mobile Event in America for Mobile Product, UX/Design and Mobile Marketing Executives

Organiser: Josh Gordon

The Incite Customer Service Summit

Nov 16, 2017 to Nov 17, 2017

New York

Social customer service at scale, social listening, integrating social into call center operations

Organiser: Aaron Jackson

The Incite Brand Marketing Summit 2017

Oct 24, 2017 to Oct 25, 2017

New York

4 x Conferences in one place > Personalization, Content & Storytelling, Attribution and Omnichannel integration

Organiser: Hayley Dunn

Evolve Your Social Customer Support Strategy to Deliver Personalized and Meaningful Experiences

Oct 5, 2017

Register for this FREE live webinar to hear how in-house customer service leaders are evolving their social media customer service to:

Organiser: Aaron Jackson

Webinar: Make your content count: Cut-through the noise with targeted, compelling and persona driven creative messaging

Jul 26, 2017

Stand out with distinctive and unique content that engages a customer who is tired of traditional marketing

Organiser: Hayley Dunn

The Corporate Social Media Awards

Jun 15, 2017

New York

Recognizing and rewarding social media excellence within big business.

Organiser: David Leslie-Clark

The Corporate Social Media Summit

Jun 15, 2017 to Jun 16, 2017

NYC

#CSMNY gives you a unique opportunity to learn from, and network with, senior leaders from the biggest brands in the world. Join over 400+ corporate peers to discuss the pillars of social success in 2017.

Organiser: Aaron Jackson

Webinar: Maximize Your Omni-Channel Potential, Align Channels and Reduce Brand Risk

Jun 14, 2017

Businesses are conducting marketing campaigns across a variety of channels: website, email, social media, mobile and more.

Organiser: Hayley Dunn

The Incite Marketing Summit West

May 23, 2017 to May 24, 2017

San Francisco, CA

Three cutting edge marketing conferences. Hundreds of in-house marketing leaders. One Incite Marketing Summit West.

Organiser: Aaron Jackson

Webinar: Secrets to Social Success: StubHub’s tips for connecting with customers

May 18, 2017

Join them to learn her tips on managing thousands of customers and improving their customer experience

Organiser: Aaron Jackson

Free Webinar: Creating Effortless Customer Experiences on Social, at Scale

Apr 6, 2017

Experience is everything… to thrive in a world of ever-increasing competition and heightened customer expectation, companies are required to engage and serve their customers seamlessly across multiple platforms, channels, departments and life-cycles.

Organiser: Aaron Jackson

Free Webinar: Grab Your Customer's Attention – Effective Content Marketing at Scale 2017

Feb 9, 2017

Online

Join our webinar on Thursday, February 9th at 9 AM PST | 12 PM EST to hear from our panel of experts from NBCUniversal and BBVA Compass, to learn how to produce effective content at scale; balancing volume, quality and speed.

Organiser: Aaron Jackson

Free Webinar: Happy Customers Are Just a Click Away: Winning the Moments That Matter with Real-Time Customer Engagement

Dec 14, 2016

Join our webinar on Wednesday, December 14th at 10 AM EST | 3 PM BST to hear from our panel of experts at eBay, Groupon, Twitter and Clarabridge, to learn real-time customer engagement can win the moments that matter for your business.

Organiser: Nick Johnson

Free Webinar: Digital Marketing in an Omni-Channel World. Are The Risks Manageable?

Nov 16, 2016

Webinar

The explosion of emerging marketing technologies is driving new digital risks including brand fraud, regulatory compliance, executive impersonation and actual geo location physical threats.

Organiser: Aaron Jackson