By adaptive - December 4th, 2015

IBM Business Unit Executive Jerry Wager speaks on meaningful customer experience, putting people at the center of business, to yield improved business outcomes

Enhance Business Outcomes: Foster digital transformation to yield improved business outcomes
Meaningful Customer Experience: Anticipate need and encourage engagement for impactful experiences from a single-user perspective
Consistency is Key: Provide uniformly excellent experiences across multiple channels

IBM, Jerry Wager, Business Unit Executive - Sales Leadership for Digital Experience
 

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