By Conference Recording - November 6th, 2014

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Engage your customers to boost long-term customer satisfaction, brand reputation and differentiate yourself from competitors

  • Microsoft Mobile, Sean Valderas, Social Care Manager, Global English

  • U-Haul, Toni Jones, Social Media Director

  • Verizon Wireless, John Knight, Manager, Social Customer Service Strategy

  • Whole Foods Market, Nikki Newman, Social Media Community Moderator

  • Sparkcentral, Matt Finneran, Co-Founder

Moderator: Glen Gilmore 

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