By Conference Recording - November 4th, 2014

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Training to take your frontline support team to the next level

  • American Airlines, Annette Hernandez, Social Customer Experience Manager

  • Dunkin Brands, Kari McHugh, Director of Guest and Franchisee Relations

  • Synthesio, Loic Moisand, CEO and Co-founder

Moderator: Dupe Ajayi, Digital Communications, New York City Housing Authority 

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