The Incite Group is a business intelligence company devoted to helping large corporations serve their customers better.

We serve around 1,500 customers a year – mainly from big business. 

We have a network of writers and experts around the world, and publish an online news site, alongside in-depth business intelligence reports and other management briefings.

Our Conferences

We run a series of worldwide conferences, and have been doing so since our first Corporate Social Media Summit in New York in 2010. This conference has since become our flagship, and has been joined by our Incite Summit Series. We also run leading events in Customer Services, Text Analytics and Digital Marketing

We spend months doing primary research with corporate executives on each conference. We only invite senior corporate speakers, and every agenda we put together is focused completely on corporate concerns.

Our News and Analysis

We publish hundreds of articles per year on our (newly-redesigned) news website. Our content is equally focused on the corporate practitioner, and our mix of interviews, case studies and longer analysis pieces have proved popular with a business audience.

Alongside our articles, we published a series of longer-form business intelligence briefings. The most popular is our annual State of Corporate Social Media briefing, which has been downloaded 20,000+ times to date.

Our 'On Demand' Subscription

We also host a comprehensive repository of video taken from all of our Incite Group conferences online. This video is accessible to subscribers to the Incite On Demand service (more information here). Featuring hundreds of hours of keyword searchable video, the On Demand service is a valuable resource for the in-house marketer looking to learn from peers in a convenient, easy to use and budget-conscious format.